Details of the legal aspects related to the different applications (M7APP) of the Interterritorial System "M7 Citizen Security" for Citizen and Urban Security:
M7 Citizen Security
M7 L'Hospitalet (Citizen Security - L`H)
M7 Cornellà (Citizen Security - Cornellà)
M7 Sant Boi (Sant Boi Citizen Security)
M7 Castelldefels (Castelldefels Security)
M7 Sant Vicenç edls Horts (Sant Vicenç Horts Security)
M7 Vic (Citizen Security - Vic)
M7 Santa Coloma de Gramenet (Citizen Security Sta Coloma)
M7 El Prat (Citizen Security - El Prat)
M7 Esplugues (Citizen Security - Esplugues)
M7 Gavà (Citizen Security - Gava)
M7 Sant Just Desvern (Citizen Security - Sant Just)
M7 Sant Feliu (Citizen Security - Sant Feliu)
M7 Desktop
Privacy Policy and Data Protection
The participating territories, their public administrations, security and emergency management bodies, as well as public and private institutions and organizations involved in the cooperation for the deployment of the Interterritorial M7 System for Citizen and Urban Security in collaboration with EINSMER SL, a Consulting and Engineering Company that created the proposed interterritorial cooperation system, commit to adopting the necessary technical and organizational measures for the registration and custody of the collected data.
Einsmer is solely responsible for the data identified as "Optional Data," therefore not mandatory, freely provided by the users. The Optional Data aims to complement the information that, for different reasons and circumstances, is not equally collected by all participating Territories and Institutions but can be crucial in an emergency situation or for assisting and helping third parties, institutions, or territories.
The territories, organizations, and institutions participating in the implementation and scalability of the M7 System as a communication channel between them and the users of the M7 System are solely responsible for determining the purposes and means of data processing, entrusting Einsmer with the processing in accordance with the current law for each responsible party.
Einsmer, from a global and interterritorial perspective, establishes and coordinates the implementation of working committees aimed at adopting the necessary technical and organizational measures to ensure that the processing meets the requirements of the GDPR.
Einsmer acts as a dynamic organization and promoter of an interterritorial response based on the empowerment and shared responsibility of individuals in the management of security in our cities, in cooperation with professional individuals and organizations with expertise in security and emergency management, whether they are private or public in nature.
This privacy policy is adapted to the current European regulations on the protection of personal data on the internet, based on and in compliance with the following rules:
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD-GDD).
Royal Decree 1720/2007, of 21 December, which approves the Regulation implementing Organic Law 15/1999, of 13 December, on the Protection of Personal Data (RDLOPD).
Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE).
The Territories and organizations adhering to the M7 System are responsible for the collection, storage, processing, or management of personal data collected through the different M7APPs of the Interterritorial M7 System for Citizen and Urban Security.
Due to the uniqueness of this Interterritorial and Citizen Cooperation System, both parties are necessary to enable the transfer of interterritorial information to achieve the objectives of user protection and security. Proximity police are responsible for the processing of information collected for their institutional mission towards citizens. Therefore, both parties are responsible for the data processing. The M7 System is the common platform.
The functions, tasks, objectives, and means of processing are regulated by a private document in accordance with Articles 26 and, specifically, Article 29 of the GDPR, referring to the "Opinion 1/2010 on the concepts of controller and processor," which extensively defines the roles of the Controller and the Processor and also addresses the case of "Joint Controllers," necessary to respond efficiently to the uniqueness of the M7 System. Einsmer acts as a coordinating and driving element among all participating parties and, in all cases except for the information specified to users that it collects in its own name, it always acts as a Processor.
Headquarters (M7 Citizen Security) and Contact Information
The Data Protection Officer (DPO) is responsible for ensuring compliance with data protection regulations applicable to the "M7APP" applications. Users can contact the DPO designated by the Data Controller through:
Phone: +34 933.770.014
CAN CAMPRUBI (Torre de les Roses) located within the Parc del Canal de la Infanta in Cornellá de Llobregat, 08940 Barcelona.
Contact email: DataProtectionOfficer@einsmer.com
The Can Camprubí headquarters is the main place of work and cooperation for the different participating police forces and territories.
Registration of Personal Data
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and the Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights, the organizations, institutions, and municipalities participating in the "M7 Citizen Security" System through EINSMER, the system responsible for M7, in compliance with Articles 11 and 6 of the aforementioned Organic Law, inform all users of the different "M7APP" communication applications that provide or will provide their personal data that these will be incorporated into an automated file that is duly registered with the Data Protection Agency, with EINSMER being responsible for its processing.
Likewise, in accordance with the GDPR and the LOPD-GDD, unless the exception provided in Article 30.5 of the GDPR applies, a record of processing activities specifying, according to their purposes, the processing activities carried out by both parties, and other circumstances established in the GDPR is maintained.
Principles applicable to the processing of personal data
All data requested in the registration process of users through the M7APP communication application are provided voluntarily or, if applicable, with the consent of their parent or legal guardian, and are necessary for the provision of the various services offered by the M7 System. To ensure the quality of service expected by users, it is necessary to provide all the requested data and ensure their accuracy.
The processing of personal data is governed by the following principles, as outlined in Article 5 of the GDPR:
Lawfulness, fairness, and transparency: User consent will be required at all times after providing complete and transparent information regarding the purposes for which personal data is collected.
Purpose limitation: Personal data will be collected for specified, explicit, and legitimate purposes.
Data minimization: Only the personal data necessary for the purposes of processing will be collected.
Accuracy: Personal data must be accurate and kept up to date.
Storage limitation: Personal data will be retained only for as long as necessary for the purposes of processing.
Integrity and confidentiality: Personal data will be processed in a manner that ensures its security and confidentiality.
Accountability: The Data Controller is responsible for ensuring compliance with the above principles.
Categories of personal data
The categories of data processed in the M7APP applications are identifying data, except in cases explicitly stated otherwise, where special categories of personal data are processed within the meaning of Article 9 of the GDPR, for reasons stated in section 2 letter a) and c). Explicit consent of the users is required for the processing of these personal data, solely for the purpose of protecting vital interests.
Legal basis for the processing of personal data
The legal basis for the processing of personal data is explicit consent.
The data sent by you through the application are collected by the responsible parties. The installation of this citizen and urban security application constitutes the acceptance of data transfer to state security forces, municipal or local police forces, and other institutions and organizations adhering to the Interterritorial M7 System for Citizen and Urban Security, which make up the cooperation network at any given time.
EINSMER commits to obtaining explicit and verifiable consent from users for the processing of their personal data for one or more specific purposes.
Users have the right to withdraw their consent at any time. Withdrawing consent will be as easy as giving it.
Users will be clearly informed of which data are considered mandatory or essential to receive the requested service or the services offered through the M7 System applications.
Purposes of the processing of personal data
Personal data is collected by the M7 applications and managed by the Interterritorial M7 System for Citizen and Urban Security, with the aim of facilitating, streamlining, and fulfilling the commitments made to users, and addressing requests or inquiries.
Users expressly and freely consent to their personal data being processed by the responsible parties for the following purposes:
Receiving and interterritorial transmission to Proximity Police of communications made by users, depending on whether they are registered or not. This communication may occur in emergencies (as predefined in the M7 applications), incidents in public areas, or acts of information or reporting. This information will be automatically sent and will include the information previously defined in the registration process. Users' position, beacon route or movement, and emergency or incident characteristics will also be sent.
Conducting statistical studies for analytical purposes to improve the quality of life, citizen security, and urban security.
Sending security alerts and notifications based on users' personal data and location data provided.
Interterritorial transmission of communications of interest to citizen security via email, push notifications, social networks, or any other present or future electronic or physical means that enable such communication. These communications will be related to services offered by the M7 System in cooperation with the user organizations, institutions, and territories of the Interterritorial M7 System for Citizen and Urban Security.
At the time of collecting personal data, users will be informed of the specific purpose(s) for which the personal data will be processed, i.e., the use(s) that will be given to the collected information.
Retention periods of personal data
Personal data will only be retained for the minimum time necessary for the purposes of processing or until the user requests their deletion.
Recipients of personal data
The Data Controller expressly informs and guarantees users that their personal data will not be transferred to third parties outside the State Security Forces and Forces of the European Union, without having previously obtained the express, informed, and unequivocal consent of the owners of said personal data.
If the Data Controller intends to transfer personal data to a third country or international organization outside the scope of the European Union, users will be informed of the third country or international organization to which the data is intended to be transferred when the personal data is collected, except when users themselves initiate this information transfer out of their own interest and in a specific emergency or incident situation.
Personal data of minors
Following the publication of Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD-GDD), article 7 establishes that the processing of personal data of a minor It can only be based on your consent when you are over 14 years old. So that a person over 14 years of age could consent on their own about the processing of their data, but for the processing of the data of a minor under 14 years of age, consent will have to be given by the holder of parental authority or guardianship.
Minors under 14 years of age may be users under the following conditions: first with the express consent of their legal guardians, second with the express validation of the organization responsible for the processing of these data through the control, registration and supervision mechanisms that establishes the Comprehensive Manager (M7Backoffice) in the core of the M7 System.
In this way, it is possible to serve all citizens, regardless of their condition, in situations of harassment or other types of vulnerability, establishing the security itineraries most appropriate to their social profile.
Secret and Security of Personal Data
EINSMER - in cooperation with the territories and organizations participating in the M7 System - is committed to adopting the necessary technical and organizational measures, according to the appropriate level of security based on the risk of the collected data, in order to guarantee the security of personal data and prevent the accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access to personal data transmitted, stored, or otherwise processed. It also ensures the verification of the age of minors and the authenticity of the consent given, when applicable, by parents, guardians, or legal representatives in cooperation with local administrations and their community police.
However, since EINSMER cannot guarantee the integrity of the internet or the complete absence of malicious actors or others who may fraudulently access personal data, EINSMER commits to promptly notifying users when a personal data breach occurs that is likely to result in a high risk to the rights and freedoms of individuals. According to Article 4 of the GDPR, a personal data breach is understood as any breach of security that leads to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data transmitted, stored, or otherwise processed.
Personal data will be treated as confidential by the joint data controller, who is committed to informing and ensuring, through a legal or contractual obligation, that confidentiality is respected by their employees and anyone to whom they make the information accessible.
This information is collected on behalf of municipalities and organizations adhering to the M7 System. Only responsible emergency management agencies, law enforcement agencies, and participating organizations will have access to it, with the sole purpose of increasing efficiency in incident or emergency management.
Right of exclusion
The owner reserves the right to deny or withdraw access to the website and the services offered without prior notice, at his own discretion or at the request of a third party, to those users who fail to comply with any of the conditions of this Legal Notice.
Rights derived from the processing of personal data
M7APP users have the following rights recognized by the GDPR, which they can exercise against the joint data controller:
Right of access: Users have the right to obtain confirmation of whether or not the data controllers are processing their personal data and, if so, to obtain information about their specific personal data and the processing that has been or will be carried out, as well as, among other things, information available on the origin of such data and the recipients of the communications made or planned for the same.
Right to rectification: Users have the right to request the modification of their inaccurate or incomplete personal data, taking into account the purposes of the processing.
Right to erasure: Users have the right, unless otherwise provided by current legislation, to obtain the erasure of their personal data when it is no longer necessary for the purposes for which it was collected or processed; when they have withdrawn their consent to the processing and there is no other legal basis; when they object to the processing and there are no overriding legitimate grounds; when personal data has been processed unlawfully; when personal data must be erased to comply with a legal obligation; or when personal data has been obtained as a result of a direct offer of information society services to a child under 16 years of age. In addition to erasing the data, the joint data controller - taking into account the available technology and the cost of implementation - must take reasonable steps to inform other data controllers who are processing such data of the request made by the data subjects to erase any links to such personal data.
Right to restriction of processing: Users have the right to restrict the processing of their personal data. They have the right to obtain the restriction of processing when they contest the accuracy of their personal data; when the processing is unlawful; when the joint data controller no longer needs the personal data but the users need it for the establishment, exercise, or defense of legal claims; and when users have objected to the processing.
Right to data portability: If the processing is carried out by automated means, users have the right to receive their personal data from the joint data controller in a structured, commonly used, and machine-readable format, and to transmit it to another data controller. Where technically feasible, the joint data controller will directly transmit the data to the other data controller.
Right to object: Users have the right to object to the processing of their personal data by EINSMER or to request the cessation of such processing.
Right not to be subject to a decision based solely on automated processing, including profiling: Users have the right not to be subject to an individualized decision based solely on automated processing of their personal data, including profiling, unless otherwise provided by applicable law.
Therefore, users can exercise their rights by submitting a written communication to EINSMER as the data controller, specifying:
Name, surname, and a copy of the identification document or valid official document recognized in the European Union that proves their identity. In cases where representation is allowed, the identification of the person representing the user is also necessary, as well as the document proving the representation. The photocopy of the ID can be replaced by any other legally valid means that proves identity.
Request with specific reasons for the request or information to which they want to access.
Address for notifications.
Date and signature of the applicant.
Any document that supports the request.
This request and any other attached document can be sent to the following address and/or email:
CAN CAMPRUBI (Torre de les Roses) located inside Parc Canal de la Infanta in Cornellà de Llobregat, 08940 Barcelona.
Contact email: DataProtectionOfficer@einsmer.com
Chatbot Privacy Policy
Below is a brief description of our privacy policy for users who utilize the chatbot in our application:
1. Information Collection: The only information we process is the conversation between you and the chatbot. The chatbot may collect basic personal information, such as name and email address, in order to provide personalized service and effectively respond to user inquiries.
2. Use of Information: The collected information will be used exclusively to enhance the user experience and provide relevant responses. We will not share or sell your personal information to third parties without your explicit consent.
3. Secure Storage: We take steps to ensure the security of the information collected through the chatbot. We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or disclosure.
4. Data Retention: We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless the law requires or permits a longer retention period.
5. Cookies and Similar Technologies: We may use cookies or other tracking technologies to collect non-personal information about the use of the chatbot. This helps us improve the performance and functionality of the chatbot.
6. Consent: By using our chatbot, you agree to the terms of this privacy policy and grant us consent to collect, use, and process your personal information as set forth above.
7. User Rights: You have the right to access, correct, or delete your personal information collected through the chatbot. If you wish to exercise these rights, please contact us using the means provided at the end of this policy.
8. Policy Modifications: We reserve the right to modify this privacy policy at any time. We will notify you of any changes by posting the new policy in our application, and if the changes are significant, we will provide a more prominent notice.
9. Contact Information: If you have any questions or concerns about this privacy policy, you can contact us via email at dataprotectionofficer@einsmer.com or by calling us at +34 933770014.
Links to third-party websites
The Owner may provide you with access to third-party websites through links for the sole purpose of informing you about the existence of other sources of information on the Internet where you can expand on the data offered on the website.
These links to other websites do not constitute a suggestion or recommendation for you to visit the destination web pages, which are outside the control of the Owner, so the Owner is not responsible for the content of the linked websites or the result you obtain by following the links.
Likewise, the Owner is not responsible for the links located on the linked websites to which it provides access.
If you access an external website through a link found on this website, you should read the privacy policy of that other website, which may differ from this website's privacy policy.
Complaints to the supervisory authority
If users believe that there is a problem or violation of the current regulations in the way their personal data is being processed, they have the right to effective judicial protection and to file a complaint with a supervisory authority, in particular, in the State where they have their habitual residence, place of work, or the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency.
Acceptance and changes to this privacy policy
Users must have read and agree to the conditions regarding the protection of personal data contained in this Privacy Policy and accept the processing of their personal data by the joint data controller in order for the processing to take place in the manner, within the time limits, and for the purposes indicated. The use of the M7APP implies acceptance of its Privacy Policy.
EINSMER reserves the right to modify its Privacy Policy, according to its own criteria or motivated by a legislative, jurisprudential, or doctrinal change by the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will be explicitly notified to users.
This Privacy Policy was last updated on April 6, 2020, to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD-GDD).
Collected personal and location data
Registered users can send emergency messages that will be received by the Urban Guard and/or Local Police of the participating municipality in the M7 System (proximity police). These emergency messages provide information regarding the user's registration and geolocation. These messages, if no technical or operational incidents occur, are attended to by phone within one to five minutes or in person within five to ten minutes.
Both registered and unregistered users can make phone calls that will be recorded in the system. These calls provide information to the proximity police of the municipality regarding geolocation and necessary data to manage the incident, such as the caller's phone number. The response time for phone calls, from anywhere in the world, is immediate unless there are technical or operational incidents.
In the event that a user fraudulently uses the M7 Applications, the Police, and only the Police, may access data such as call history and Wi-Fi or GPS location in order to put an end to the misuse of any of the M7 Applications. Emergency services may also access this data if they believe that the application user is in a life-threatening situation or poses a danger to someone close to them.
Both registered and unregistered users can submit information about various types of incidents to the Local Police of the municipality. This information includes geolocation data, photographs or videos, text, and any other type of information that the user voluntarily decides to send. The information, classified according to its type, will be processed in order of priority. High-priority services will be handled between five and ten minutes after receiving the user's request, while low-priority services will be handled in the following hours or days after receiving the request. The response time will be as indicated, unless there are technical or operational incidents. Unidentified users may receive responses to their communications.
Proximity police will send information to users in case of emergencies and important local notices, such as weather alerts, road closures due to accidents, and similar situations, through the email provided during registration or through push messaging provided by the platform's services. These alerts can be local or inter-territorial and/or conditioned by the profile or social role corresponding to each user.
The M7 System collects postal code or geolocation information to provide users with information related to the municipality they are in.
When users send an emergency message, the Beacon Mode is activated. The proximity police may track the movements of the smartphone device containing the M7APP. This is very useful in critical situations. In strict compliance with the Official Data Protection Law (Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights LOPD-GDD), we will NEVER know your position unless an Emergency Message is sent. For your safety, the tracking can only be terminated by the Urban Guard/Local Police that receives the emergency when they confirm that you are out of danger.
Why do we need location permissions and background location permission?
The geolocation of user location is not possible without their consent. Geolocation can only be activated when users send an emergency or incident through the M7APP or when they request the search for a person from the proximity police (if they are registered for special protocols). Please note that unregistered users cannot send predefined emergency messages to the proximity police.
In critical moments, the geolocation of users can be vital for their safety and that of others. This geolocation only occurs with the explicit consent of the users.
Cases in which the proximity police may require the location of users are:
Using the emergency phone call option from the M7APP.
Initiating the sending of an emergency message from the M7APP.
When users are in territories other than their habitual residence.
In these cases, the M7 System will constantly send a position beacon from the smartphone device.
When an incident is reported
When an incident is reported, which is treated differently from emergencies, the M7 System will geolocate it. However, users can manually select the location of this incident. In these cases, it is not necessary to send the user's location in the background.
In cases where users send a preventive alert
This is a type of alert that collects background location from the moment users initiate it until they finish it. Users determine its duration and the destination of the alert in case they are unable to cancel its sending on time.
If the programmed time for the Alert to activate is reached and, for whatever reason, the sending of the preventive alert is not canceled, the location information of the users will be sent to the previously programmed destinations or recipients:
To the police department or municipal police of their town.
To other users or groups of users who have been linked to this service beforehand: family members, friends, private security services, other groups of people, or users.
The preventive alerts service provides new forms of collaborative security to the community.
About the Vulnerable Persons Location Protocol (PLPV)
This mode is intended to facilitate the location of vulnerable individuals. Any of us can find ourselves in a situation of vulnerability, whether temporary or permanent.
This can include individuals with specific disabilities, supervised minors, professionals in risky situations, international aid workers, volunteers in high-risk groups, etc.
This mode can only be activated upon request to the local authorities or proximity police by:
Legal guardians of the person being located.
The prior written authorization and express consent of the individuals who have requested to have access to this service.
There is a simple and secure procedure for registering, which must be requested from the proximity police of the participating municipalities or other competent municipal departments.
About the "Agent Mode" function
The Agent Mode is exclusively for police officers and security professionals. This mode allows police officers to constantly send their location in the background and plan police operations.
In addition to latitude and longitude data, vital user identification and optional data (previously indicated during registration) are also collected, in case users may require special medical or police services.
We would like to remind you that the registration data belongs to the users of the M7 System. Its use is solely intended to improve individual and collective security and the quality of life in our cities. Your data will only be transferred when an incident or emergency is reported and will be treated with rigor and shared responsibility among all participating parties. They are transferred between territories and institutions only when necessary to attend to the emergency of a person who freely requests it.
The M7 System guarantees maximum security in the custody of your information, rigor in its use, and the non-commercialization of information of this nature. The custody of this information allows for the inter-territorial transfer of such information with the sole mission of assisting individuals in critical or emergency situations, regardless of their condition.
In this way, citizens are empowered to manage urban and citizen security, fostering shared responsibility among the community.
Special application permissions
The aforementioned services require special permissions, which are indicated below and which users must accept in order to allow the Proximity Police to manage their requests for help, information, or assistance.
The requested location permissions for the operation of the service are:
FINE LOCATION: Precise location, to obtain the most accurate location possible when users request help.
COARSE LOCATION: Approximate location, to locate users approximately if precise location is not available.
BACKGROUND LOCATION: Background location, when the application is not visible, for emergency requests.
Regarding User Registration, Account, and Password:
Users must not disclose the information in their account to third parties, for their own security and the security of our own security procedures. Therefore, users will be responsible for all actions that take place as a result of accessing information through their identification. We have the right to partially or fully deactivate your account if we believe that you are in violation of the usage conditions we have established.
If you suspect or have true knowledge of someone impersonating your identity, you must immediately restore the appropriate security measures.
General terms and conditions of use
Acceptance of fair use
Prohibition of illegal content/viruses
It does not imply a commercial relationship.
The use of the website grants you the status of User, and implies the complete acceptance of all the clauses and conditions of use included in the pages:
Legal Notice
Privacy Policy
Cookie Policy
If you do not agree with each and every one of these terms and conditions, please refrain from using this website.
Access to this website does not, in any way, constitute the beginning of a commercial relationship with the owner.
Through this website, the Owner provides you with access to and use of various contents that the Owner or its collaborators have published on the Internet.
To this end, you are obliged and committed NOT to use any of the contents of the website for illicit purposes or effects, prohibited in this Legal Notice or by current legislation, harmful to the rights and interests of third parties, or that in any way may damage, disable, overload, deteriorate or prevent the normal use of the contents, computer equipment or any type of computer equipment or hired by the Owner, other users or any Internet user.
EINSMER, SL, hereinafter EINSMER, is a company registered in Spain with VAT number B61808127 and registered office at the modernist building called CAN CAMPRUBI or "Torre de les Roses" located inside the Parc del Canal de la Infanta in Cornellà de Llobregat, 08940 Barcelona.
It is responsible for the creation and development of the M7 Citizen Security System and the M7 Applications (hereinafter also M7 Citizen Security), whose main purpose is to improve and facilitate access to certain public safety, urban, and mobility services, so that anyone, regardless of their language, origin, or auditory or vocal abilities, can communicate an emergency, information, data, or news about a criminal act or security incident relating to their integrity, that of third parties, or their urban environment to the Proximity Police, of which they consider themselves a victim or witness.
The purpose of these General Conditions of Use (hereinafter, Conditions) is to regulate access and use of the M7 Applications. EINSMER reserves the right to modify, at any time and without prior notice, the presentation and configuration of the M7 Applications and the Contents and Services that may be incorporated therein. Users acknowledge and accept that at any time EINSMER may interrupt, deactivate, and/or cancel any of these elements integrated into the M7 Applications (M7APP) or access to them.
Access and/or use of the M7 Applications by users is entirely voluntary and grants them the status of users. All users accept, from the moment they access the M7 Applications, without any reservations, the content of these instructions and requirements, as well as, where appropriate, the specific conditions or instructions that may complement, replace, or modify them in any way. Therefore, users must carefully read all the conditions before accessing and using any service of the M7 System under their full responsibility.
Access to the M7 Applications by users is free and, as a general rule, without charge, without users having to provide any consideration to enjoy them, except for the cost of connecting through the telecommunications network provided by the access provider contracted by users.
The M7 Applications are intended for anyone permanently or temporarily residing in those territories or organizations where the M7 System is implemented. EINSMER does not guarantee that the M7 Applications comply with the laws of other countries not related to the M7 System, either in whole or in part. If users reside or have their domicile elsewhere and decide to access and/or browse the M7APP, they do so at their own risk and must ensure that such access and browsing comply with the local legislation applicable to them, with EINSMER assuming no responsibility that may arise from such access.
Access and Use
EINSMER informs that both the access and use of the M7 Applications, as well as all the subdomains and directories included under them, as well as the Services or Contents that can be obtained through them, are subject to the terms detailed in this document.
EINSMER will make every effort for the proper functioning of the M7 Applications. However, it does not guarantee that access to the M7 Applications will be uninterrupted or error-free.
It is also not responsible for and does not guarantee that the content or software that can be accessed through the M7APP is free of errors or will not cause damage to the users' computer system (software and hardware). In no case will EINSMER be liable for any losses, damages, or harm of any kind arising from access, navigation, and use of the M7 Applications, including but not limited to those caused to computer systems or those caused by the introduction of viruses, among other causes.
EINSMER is also not responsible for any damages that users may suffer due to improper use of the M7 Applications. In particular, it is not responsible in any way for falls, interruptions, lack, or defects of the telecommunications that may occur.
If the considerations detailed in this document are not acceptable to you, we kindly ask you not to use the M7 Applications. Any use you make of it or the services and contents included in it will imply acceptance of the legal terms contained in this text. In accordance with Article 3 of the LPAC and Article 7 of the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, which regulates consent for the processing of data of minors, individuals under 16 years of age may not access the M7 System without the consent and assistance of their parents, guardians, or legal representatives.
Comments
The Owner reserves the right to remove any comments that violate current legislation, infringe upon the rights or interests of third parties, or that, in their opinion, are not suitable for publication.
The Owner will not be responsible for the opinions expressed by users through the comments system, social networks, blog or other participation tools, in accordance with the provisions of the applicable regulations.
Coming of age
You must be at least 18 years old to use the services offered by the Owner, or the age of majority required in your country to register on or use the Website. If you reside in a country outside the European Region, you must be at least 14 years old to use the Website, or the age of majority required in your country to register on or use the Website.
In addition to meeting the minimum age requirement to use the Website under applicable law, if you are not old enough to accept our terms in your country, your parent or guardian must accept our terms on your behalf.
Contents
The Owner has obtained the information, multimedia content, and materials included on this website from sources it considers reliable. However, while it has taken all reasonable steps to ensure that the information is correct, the Owner does not guarantee that it is accurate, complete, or up-to-date. The Owner expressly disclaims any liability for errors or omissions in the information contained on the pages of this website.
The Owner is not responsible for any damages that may arise from the use of the information on the Website or that contained in the Owner's social networks.
Modifications to its content
EINSMER reserves the right to make changes to the M7 System at any time and without prior notice in order to modify, correct, update, add, or remove any of its contents, structure, design, services, or access conditions.
EINSMER takes all necessary actions to avoid errors and/or alterations that may hinder the proper use of the service, and in case they occur, to repair or update them as soon as possible. However, it cannot guarantee their absence, nor can it guarantee that all the information provided is permanently up-to-date.
The information and services offered are regularly updated. Since the information is not updated immediately, it is necessary for you to verify its validity and accuracy.
The conditions and terms contained in this document are subject to change without prior notification or communication. Therefore, we invite you to review them when you visit the M7 Applications again.
Responsibility of users
Users undertake to use the services and content provided by the M7 System in accordance with current legislation and the principles of good faith and accepted uses, and not to contravene public security with their actions. Therefore, any use for illegal purposes or purposes that may harm or impede, in any way, the use and normal operation of the M7 Applications or that directly or indirectly pose a threat to them or to any third party is prohibited. This responsibility extends to:
The use of information, content, and/or services and data offered by the M7 Applications that does not contravene these Conditions, the Law, morality, or public order or in any other way may infringe the rights of third parties or the proper functioning of the M7 Applications.
The accuracy and legality of the information provided by users in the forms provided by EINSMER to access certain content or services offered by the M7 Applications. In any case, the user will immediately notify EINSMER of any fact that allows the misuse of the information registered in such forms, such as, but not limited to, theft, loss, or unauthorized access to identifiers and/or passwords, in order to proceed with their immediate cancellation.
Regarding User Registration, Account, and Password: Users must not disclose the information in their account to third parties, for their own security and the security of our own security procedures. Therefore, users will be responsible for all actions that take place as a result of accessing information through their identification. We have the right to partially or fully deactivate your account if we believe that you are in violation of the usage conditions we have established.
If you suspect or have true knowledge of someone impersonating your identity, you must immediately restore the appropriate security measures.
EINSMER reserves the right to withdraw any comments and contributions that violate the Law, the respect for human dignity, are discriminatory, xenophobic, racist, pornographic, that harm or endanger youth or childhood, public order or security, or that, in its opinion, are not appropriate.
Likewise, the reproduction, distribution, transmission, adaptation, or modification, by any means and in any form, of the contents of the M7 Applications is prohibited without the prior authorization of their owners or when permitted by law.
Regarding the aforementioned contents, any commercial or advertising use, other than that strictly permitted, if applicable, and the violation, in general, of any right derived from them, is prohibited.
Users will be solely responsible for the use of the M7 Applications and for complying with these general conditions in their entirety. Therefore, the user must safeguard and not disclose, as their own personal information, if any, their access codes, passwords, or similar data assigned to access any service. Users will be directly or indirectly responsible for any damages and losses of any kind resulting from their own misuse or that of third parties, with the latter being the result of their negligence. Users will be responsible for all damages and losses suffered by the M7 Applications, their responsible body, and the managing bodies or units.
Any violation of these general conditions may give rise to the exercise of any legal or extrajudicial actions that correspond against the user.
Linking Policy
The conditions that users must comply with in order to establish a hyperlink between their website and/or mobile application (App) and the M7 Applications are as follows:
The hyperlink is only allowed under the conditions provided here.
Under no circumstances shall it be understood that EINSMER authorizes the hyperlink or has supervised or in any way assumed the services or content offered by the website/App from which the hyperlink is made.
False, incorrect, or inaccurate statements or references about the pages and services of the M7 Applications are expressly prohibited.
The creation of any type of browser or border environment on the pages of both the website and the communication application is explicitly prohibited.
The website from which the hyperlink is established shall not include content that violates the rights of third parties, goes against accepted moral and good customs, or contains illegal content or information.
The existence of a hyperlink between a website and/or App and the M7 Applications does not imply any relationship between EINSMER and the owner of the former, nor does it imply acceptance or approval of their content and services.
It is noted that the M7 Applications may provide users with linking tools (such as links, banners, buttons), directories, and search engines that allow users to access websites belonging to and/or managed by municipalities and proximity police.
The purpose of installing these links in the M7 Applications is to facilitate users' search and access to information available on the Internet, without implying a suggestion, recommendation, or invitation to visit them.
EINSMER does not guarantee the technical availability, accuracy, truthfulness, validity, or legality of third-party sites that can be accessed through the links.
EINSMER will not review or control the content of other websites, nor does it endorse, examine, or take ownership of the products and services, content, files, and any other materials existing on the linked sites.
EINSMER assumes no responsibility for any damages or harm that may arise from the access, use, quality, or legality of the contents, communications, opinions, products, and services of websites not managed by EINSMER and linked in the M7 Applications.
Exclusion of warranties and liability
EINSMER does not guarantee, nor is it responsible in any case, for the following facts and contents, or for any damages and harm that may arise from them:
Lack of availability, continuity, access, maintenance, and effective operation of the M7 Applications and/or their services, as well as the updating, accuracy, completeness, relevance, timeliness, and reliability of their contents, regardless of the cause, and the technical difficulties or problems of any nature that may arise from such facts.
Transmission or existence of viruses, other elements, or programs that may be harmful to users' devices and may affect them as a result of accessing, using, or browsing the site, or that may alter their electronic documents or files.
Unlawful, negligent, fraudulent use, impersonating a third party, or use contrary to the content of these general conditions, good faith, generally accepted practices, or public security of the M7 Applications, their services, and contents by users.
Violations or infringements committed by third parties of laws, current customs, or regulations regarding intellectual property rights, industrial property rights, trade secrets, contracts, privacy rights, honor, image, property, advertising, or competition, among others, of third parties.
Defects or flaws in the contents and/or services accessed through the M7 Applications.
Reception, storage, obtaining, dissemination, or transmission by users of the contents of the M7 Applications.
Knowledge by any unauthorized third parties of the characteristics and circumstances of users' use of the contents and services of the M7 Applications.
To the maximum extent permitted by applicable law, the use of the Services and any content made available is at your own risk, and we exclude all conditions, warranties, representations, or other terms that may apply to the services, whether express or implied. We will not be liable to you for any loss or damage arising from your use of the services offered by the M7 Applications. In the event that you are using the services for commercial purposes, we will not accept any responsibility for any direct or indirect loss in your business activity.
None of these usage conditions limit or exclude your legal rights as a consumer or our liability arising from
Claims
Please do not hesitate to file a complaint or contact us through the following address or email:
CAN CAMPRUBI or Torre de les Roses located within the Parc del Canal de la Infanta Carlota de Cornellá de Llobregat, 08940 Barcelona.
Contact email: DataProtectionOfficer@einsmer.com
Unless expressly stated otherwise, these usage conditions reflect the complete agreement between you and us regarding the use of the services of the M7 Applications. They also replace any previous verbal agreement or commitment between the two parties.
We may assign, subcontract, or transfer any or all of our rights and obligations to any organization as long as it does not materially affect your rights as stated in these usage conditions. You may not assign or transfer your obligations under these conditions to anyone else without our prior written agreement. Not acting against you at a given time will not prevent us from doing so later.
These usage conditions are governed by state and international law, and any changes to these conditions will be communicated to you. If you have any doubts, please contact us at the email address provided above.
Damages and losses
Access to the M7 Applications and the use of the information contained therein are the sole responsibility of the users.
EINSMER shall not be held liable for any consequences, damages, or harm that may arise from such access or use of information, except for any actions that result from the application of the legal provisions to which the strict exercise of its competencies must adhere. It also cannot guarantee that access will not be interrupted or that the accessed content or software will be error-free.
This entity is not responsible for any damages or harm that users may suffer from using the information contained in the M7 Applications in relation to making decisions regarding the initiation, processing, or resolution of administrative or judicial procedures.
In order to avoid undesired effects, this information must be verified with the competent Units, Centers, or Organizations. In the event of a contradiction between the information provided through the M7 Applications and that shown by the competent Units, Centers, or Organizations, the latter shall prevail. Furthermore, EINSMER shall not be held liable, under any circumstances, for the consequences that may arise from a user's use of incorrect information provided by the M7 Applications.
In any case, the information and content of the M7 Applications cannot be invoked in contradictory processes with the Public Administration, and no responsibility is assumed for any discrepancies that may exist between the information and content provided by the competent body and the electronic publication that takes place in the M7 Applications.
Continuity in the provision of the service
In accordance with the LPAC and Article 11 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, when a competent authority has ordered, in the exercise of its legally assigned competencies, the interruption of the provision of an information society service or the removal of certain content from providers established in the European Union, and the collaboration of service providers is necessary for this purpose, said authority may order the aforementioned providers to suspend the corresponding intermediation service used for the provision of the information society service or the content whose interruption or removal has been ordered, respectively.
In accordance with the LPAC and the Law 40/2015, of October 1, on the Legal Regime of the Public Sector (hereinafter LRJSP), which establishes in its Article 34, first paragraph, that damages resulting from events or circumstances that could not have been foreseen or prevented based on the state of knowledge in science or technology at the time of their occurrence shall not be indemnifiable, without prejudice to the welfare or economic benefits that may be established by law in such cases.
False accusation
This document also informs you that Articles 456 and 457 of Organic Law 10/1995, of November 23, on the Criminal Code, punish with imprisonment or fines those who, with knowledge of their falsehood or reckless disregard for the truth, impute to any person facts that, if true, would constitute a criminal offense, if such imputation is made before a judicial or administrative officer responsible for investigating it, as well as those who, before said officials, falsely claim to be responsible for or a victim of a criminal offense or report a nonexistent offense.
It is also informed that the person who has been falsely accused may, in turn, file a complaint for libel or slander against the person who made the false accusation.
Intellectual and industrial property rights
All rights reserved.
The intellectual property rights of the M7 Interterritorial Citizen and Urban Security System (also M7 Citizen Security), the M7 Applications, their graphic design, and the codes they contain belong to EINSMER unless otherwise indicated. The unauthorized reproduction, distribution, commercialization, or transformation of such works, unless for personal and private use, constitutes an infringement of their intellectual property rights. All signs and distinctive trademarks of any kind contained in the M7 Applications are protected and reserved by law.
The unauthorized placement of information contained in the M7 Applications, as well as the harm caused to the intellectual and industrial property rights of the owner, may result in the exercise of corresponding legal actions and, where appropriate, the responsibilities arising from such actions.
Limitation of liability
The information and services included on or available through this website may contain inaccuracies or typographical errors. The Owner periodically makes improvements and/or changes to the information and/or services, which may be implemented at any time.
The Owner does not represent or warrant that the services or content will be uninterrupted or error-free, that defects will be corrected, or that the service or the server that makes it available will be free of viruses or other harmful components, notwithstanding the Owner's best efforts to avoid such incidents.
The Owner disclaims all liability for any interruptions or malfunctions of the Services or content offered online, regardless of the cause. Likewise, the Owner is not liable for network outages, business losses resulting from such outages, temporary power outages, or any other type of indirect damage that may be caused by circumstances beyond the Owner's control.
Service terms
Through this communication application, users can notify Proximity Police of situations of insecurity or emergency within the predefined situations in the M7 citizen and urban security system.
The alert will be processed and delivered to the relevant Proximity Police in the area where the user is located. The user will receive notifications of any changes in the status of the alert they have sent.
The relevant Proximity Police will be provided with the personal and health-related information voluntarily provided by users for better service provision, as well as the location of the mobile device from which the alert is generated if this service is available and any multimedia files that the user has attached to the alert.
Likewise, the competent Proximity Police may contact the person designated by the users as a contact person, if necessary for resolving the situation.
This is an additional channel of assistance, and users have the option to continue using the usual channels as they did before.
In addition, the M7 Applications incorporate the following functionalities:
Sending photos and videos: Registered users can send photos and videos associated with an issued alert directly from their mobile devices. These multimedia elements may be included in police and administrative actions.
Beacon system: When a user sends an alert through the M7APP, they have the option for the mobile application to periodically send their location during the time the alert is active. To activate the alert tracking feature, users must explicitly enable this option when sending the alert. In order to activate the active alert tracking feature, users must enable location services in the M7APP application on their mobile device.
Preventive alert: The M7APP allows the location of a user (protected person) to be sent to a third party, which can be another registered user of the M7APP with the application installed on their mobile device or a public entity responsible for citizen security protection. If a user selects a recipient, they must indicate the associated user of that chosen contact to act as the recipient of their location.
Push notifications: This function allows a message to be sent by the Municipality or Proximity Police to all users of the M7 Applications within a specific area. When a user enters an area where a location-based notification is activated, they will receive a notification on their mobile phone from the M7APP. To read the complete message, the user must access the application and have location services enabled.
SOS or Emergency button: This feature is aimed at the protection of groups at risk. Members of these groups can add the M7APP "widget" to the home screen of their mobile device so that its access and use are as easy and simple as possible. In case of need in a risky situation, users only need to press the
button/widget, and automatically and discreetly, the system will send an emergency alert to the corresponding Proximity Police of the population where they are located.
Use of cookies and activity files
In compliance with the provisions of Article 22.2 of Law
34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI), this website informs you, in this section, about its policy for the collection and processing of cookies.
Access to the M7 Applications may involve the use of cookies.
The cookies used by the website are associated solely with users and their personal computers and do not provide personal data about the users themselves.
By using cookies, the web server can recognize the web browser used by users in order to facilitate navigation. They are also used to measure audience and traffic parameters, monitor progress, and count entries. Users have the option to configure their browser to be notified of the reception of cookies and to prevent their installation on their device. Please refer to your browser's instructions and manuals for further information. It is not necessary to allow the installation of cookies sent by the website to use it.
The cookies used are temporary and solely aim to improve their subsequent transmission. Under no circumstances will cookies be used to collect personal information.
Cookies that allow the identification of a person are considered personal data. Therefore, the Privacy Policy described above applies to them. In this regard, the use of these cookies will require the consent of users. This consent will be communicated based on an authentic choice, offered through an affirmative and positive decision, before the initial processing, and will be removable and documented.
What are cookies?
A cookie is a file that is downloaded to your computer when accessing certain web pages. Cookies allow a website, among other things, to store and retrieve information about a user's or their device's browsing habits and, depending on the information they contain and the way the device is used, they may be used to recognize the user.
What types of cookies does a website use?
A website may use the following types of cookies:
Analytics cookies: These are those which, whether processed by us or by third parties, allow us to quantify the number of users and thus carry out the measurement and statistical analysis of how users use the service offered. To do so, their browsing on our website is analyzed in order to improve the range of products or services we offer.
Technical cookies: These are those that allow the user to navigate through the restricted area and use its different functions, such as carrying out the purchase process of an item.
Personalization cookies: These are those that allow the user to access the service with certain predefined general features based on a series of criteria on the user’s device, such as language or the type of browser through which the service is accessed.
Advertising cookies: These are those that, whether managed by this website or by third parties, allow for the most efficient management of the advertising spaces on the website, adapting the content of the ad to the content of the requested service or to the use made of our website. For this purpose, we may analyze your browsing habits on the Internet and may show you advertising related to your browsing profile.
Behavioral advertising cookies: These are those that allow for the most efficient management of the advertising spaces that, where appropriate, the publisher has included in a website, application, or platform from which the requested service is provided. This type of cookie stores information on the behavior of visitors obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.
Own cookies: These are cookies sent to the users’ personal computer or smart mobile device and managed exclusively by EINSMER to ensure the proper functioning of the M7 Applications. The information collected is used to improve the quality of the M7 Applications, their Content, and the user experience. These cookies make it possible to recognize users as recurring visitors to the M7 Applications and adapt the content to offer materials that match their preferences. The entity(ies) providing cookies may transfer this information to third parties when required by law or when a third party processes this information on their behalf.
Social network cookies: The M7 Applications include social media plugins that allow access to them from the Website. For this reason, social media cookies may be stored in users’ browsers. The owners of such social networks have their own data protection and cookie policies, being responsible in each case for their own files and privacy practices. Users should refer to these to obtain information about such cookies and, where appropriate, about the processing of their personal data. For informational purposes only, the links to these privacy and/or cookie policies are provided below:
Facebook
Twitter
Instagram
YouTube
Disable / delete cookies
You can allow, block, or delete cookies installed on your device by configuring the options of the browser installed on your computer.
Most web browsers offer the possibility to allow, block, or delete cookies installed on your device.
Below, you can access the settings of the most common web browsers to accept, install, or disable cookies:
The M7APP Cookie Policy may change or be updated; therefore, it is recommended that users review this policy each time they access the Website to ensure they are properly informed about how and why we use cookies.
Cookies used on this website
This website uses both its own and third-party cookies to collect information about the user and website usage.
Below, we include a table of first-party and third-party cookies used on this website, as indicated in the Law on Services of the Information Society and Electronic Commerce (LSSI):
Provider
Duration
First-party/Third-party
Type
Cookie
Purpose
WordPress
Persistent
First-party
Technical
wp_lang
Saves the user’s preferred language while browsing the site.
Warning about deleting cookies
You can delete and block all cookies from this site, but parts of the site may not work or the quality of the website may be affected.
If you have any questions about our cookie policy, you can contact this website through our Contact channels.
IP Addresses
The servers of the M7 system can automatically detect the IP address and domain name used by users. An IP address is a number automatically assigned to a personal computer or mobile device when it connects to the internet. All this information is recorded in a duly registered server activity file, allowing for further processing of the data for statistical purposes only, such as understanding the number of visits made to the web services, their order, access points, etc.
Jurisdiction
This Legal Notice is governed entirely by Spanish law.
Unless otherwise required by law, for any questions arising regarding the interpretation, application, and enforcement of this Legal Notice, as well as any claims that may arise from its use, the parties agree to submit to the jurisdiction of the Courts of the province of Cornellà de Llobregat, expressly waiving any other jurisdiction that may apply.
Contact
If you have any questions about these Legal Terms or wish to make any comments about this website, you can send an email to administracion@einsmer.com
Security
The M7APP application uses industry-accepted information security techniques, such as firewalls, access control procedures, and encryption mechanisms, with the aim of preventing unauthorized access to data. In order to achieve these objectives, users agree that the provider obtains data for the corresponding authentication and access control.
In accordance with Organic Law 3/2018 of December 5 on the Protection of Personal Data and Guarantee of Digital Rights, any process involving the entry of personal data, especially high-level data (gender-based violence, health status, injuries, etc.), will always be transmitted using a secure communication protocol (SSL, TLS, etc.), so that no unauthorized third party has access to electronically transmitted information.